Shipping Policy

Welcome to Lexira! We take pride in providing a reliable and transparent shipping experience for all our customers. Below is our detailed shipping policy to ensure you have all the information you need about how we handle and deliver your orders.

Shipping Destinations

We currently ship to Vietnam and the United States. Orders are fulfilled from one of our warehouses, located at:

Vietnam Warehouse: 156 Phan Boi Chau, Ba Dinh, Thanh Hoa 40000, Vietnam
US Warehouse: 4910 Northfield Rd, North Randall, OH 44128, United States

Our goal is to expand shipping to more regions soon to serve our growing global customer base.

Order Processing and Shipping Times

Processing Time: All orders are processed within 1-2 business days.
Shipping Time:
- Vietnam: 1-3 business days
- United States: 2-4 business days

Total Delivery Time = Processing Time + Shipping Time

We strive to ensure every order is delivered promptly, but some delays may occur due to unforeseen circumstances.

Shipping Rates

Vietnam: $1.5
United States: $3.95

We work to keep shipping fees as affordable as possible while maintaining the highest standards of service.

Order Tracking

After your order is shipped, you will receive an email with a tracking number and a link to follow your package’s journey.

Note: Tracking details may not update immediately. Please allow 24 hours for the carrier’s system to reflect the latest information.

Potential Delays

While we aim for timely delivery, certain factors may cause unexpected delays, such as:

Public health issues or pandemic restrictions.
Severe weather conditions, natural disasters, or emergencies.
Carrier operational issues or vehicle breakdowns.

We will notify you promptly and work to resolve any issues if such delays occur.

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